*Important Note about Shipping:  All extensions take 5-7 days to process and wigs take 19-24 days to process, and will then be shipped out. 

All orders  will require Signature Confirmation upon delivery. UPS will leave a notice if no one is available to sign for the package. Customer is then responsible to make arrangements for pick up if final attempts to deliver have been made. The customer is responsible for signing for their package. NewTress is not responsible if somebody other than you signs for your package, or if the package gets lost or stolen.  

Order Processing: Orders process on business days which are Monday thru Friday. NewTress is closed on holidays and will begin/continue processing your order on the next business day. 
 
Read more about our shipping policy here.